Delays processing weekly digest

Incident Report for ActivTrak

Resolved

This incident has been resolved.
Posted Sep 11, 2024 - 14:37 UTC

Monitoring

Our engineering team has triggered resend for accounts that were missed and are monitoring status.
Posted Sep 10, 2024 - 20:46 UTC

Update

Our engineering team has a fix and will trigger a resend of the weekly digest for accounts that were missed in the original run.
Posted Sep 10, 2024 - 15:39 UTC

Identified

Our engineering team has identified root cause and is working on a fix.
Posted Sep 09, 2024 - 22:20 UTC

Investigating

Our engineering team is investigating an issue that prevented the send of weekly digests.
Posted Sep 09, 2024 - 13:50 UTC
This incident affected: Email Subscriptions.