All Systems Operational

Uptime over the past 90 days. View historical uptime.
Web Application Operational
90 days ago
100.0 % uptime
Today
API / ActivConnect Operational
90 days ago
100.0 % uptime
Today
Data Ingestion Operational
90 days ago
99.99 % uptime
Today
Email Subscriptions Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 10, 2026

No incidents reported today.

May 9, 2026

No incidents reported.

May 8, 2026
Delayed Data Ingestion
Resolved - This incident has been resolved.
May 8, 13:48 UTC
Investigating - Some users may be experiencing delays in agent data collection. Our engineering team is looking into the issue.
May 7, 18:31 UTC
Delayed Screenshot Data Ingestion
Resolved - This incident has been resolved.
May 8, 13:48 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 7, 18:30 UTC
Identified - The issue has been identified and a fix is being implemented.
May 7, 15:24 UTC
Investigating - Some users may be experiencing delays with data collection of screenshots. Our engineering team is looking into the issue.
May 7, 15:15 UTC
May 7, 2026
May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026
User Data Temporarily Unavailable
Resolved - The issue affecting Next Generation User Management (NGUM) system has been fully resolved. All systems are operating normally and User data is available as expected.

We apologize for any inconvenience this may have caused and thank you for your patience while we worked to restore service.
Apr 30, 18:41 UTC
Monitoring - The Next Generation User Management (NGUM) system has been restored and we are actively monitoring system recovery. Backend processing queues that were impacted during the incident have been cleared and reprocessed. The majority of affected accounts have been recovered and data should be current or actively updating.

We will continue to monitor until all systems have fully stabilized.
Apr 30, 13:58 UTC
Identified - We have identified the cause of the issue affecting the Next Generation User Management (NGUM) system. The service has been restored and User data should now be available.

Please note that some users may experience delays in data availability as the system works through a backlog of data. We expect this to resolve on its own and are actively monitoring.
Apr 30, 13:33 UTC
Investigating - We are currently investigating an issue with the Next Generation User Management (NGUM) system that could be causing Users data to be temporarily unavailable. Our engineering team has been notified and is actively working to restore service.

We will provide another update as soon as we have more information.
Apr 30, 13:25 UTC
Apr 29, 2026
User Data Temporarily Unavailable
Resolved - The issue affecting Next Generation User Management (NGUM) system has been fully resolved. All systems are operating normally and User data is available as expected.

We apologize for any inconvenience this may have caused and thank you for your patience while we worked to restore service.
Apr 29, 17:38 UTC
Monitoring - The Next Generation User Management (NGUM) system has been restored and we are actively monitoring system recovery. Backend processing queues that were impacted during the incident have been cleared and reprocessed. The majority of affected accounts have been recovered and data should be current or actively updating.

We will continue to monitor until all systems have fully stabilized.
Apr 28, 17:52 UTC
Identified - We have identified the cause of the issue affecting the Next Generation User Management (NGUM) system. The service has been restored and User data should now be available.

Please note that some users may experience delays in data availability as the system works through a backlog of data. We expect this to resolve on its own and are actively monitoring.
Apr 28, 13:44 UTC
Investigating - We are currently investigating an issue with the Next Generation User Management (NGUM) system that could be causing Users data to be temporarily unavailable. Our engineering team has been notified and is actively working to restore service.

We will provide another update as soon as we have more information.
Apr 28, 13:33 UTC
Apr 28, 2026
Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

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